Tuesday, February 10, 2015

Trigger 3. Visual Brand Identity


Visual Brand Identity is the visual and verbal articulation of a brand or group including all pertinent design applications, such as, letterhead, business card, and packaging, among many other possible applications.
An Identity describes the visual devices used to represent the company. Identity systems are a visual components package that is paired with style guidelines and used as a framework to ensure the corporate image is cohesive and consistent. Some of the visual devices that leverage the brand elements and style guidelines are as follows: stationery, marketing collateral, packaging, signage, messaging, and digital projects, among others.
The identity is physical manifestation of a brand. To generalize, this includes a logo and several supporting devices, such as the company letterhead, business cards, website etc. all governed by a set of guidelines. The guidelines dictate how the identity is applied and approved for printed pieces, color palettes, typefaces, page-layouts, menu cards, uniforms, store furnishing, product packaging and such items, across media applications that maintain visual continuity and recognition.

Reasons for using VBI


·         Large organizations with layers of management require a thorough brand identity system that provides a unified vision and tools that help everyone build the brand. But before we dig in, let's define the difference (and relationship) between a brand, an identity and a logo.
·         Visual identity has been proven time and time again to be the foundation for customer recognition, preference and loyalty. It is the starting place for marketers to build value-adding associations. A well-managed visual identity provides stakeholders with reassurance through consistency and a prompt for recall of previous brand experience. The brand, and therefore its value, is put at risk when the visual identity is inconsistent, stagnant, in poor physical condition or perceived as an indicator of weak management.
·         The aims of a corporate identity are to:
o   create a single and clear visual identity for an organization, its divisions, its services and products / brands;
o   project an organization as professional, reliable and contemporary organization;
o   leverage the brand equity and standardize an organization’s visual presentation consistently across media applications
·         Corporate Identity benefits an organization in myriad ways. An organization that invests in developing a solid corporate identity says to its customer “we are here to stay.” It’s a sign of longevity, which is not only attractive to customers, but also is desirable to potential investors. It’s an indicator that an organization is serious about being successful, that it is reliable in the industry.

The importance of VBI

·         Awareness: as your identity becomes more developed and thus recognizable, awareness of your business will grow.
·         Positioning: symbols, values, culture, and projects. All of these help to encourage and foster any progressions within your business.
·         A bond: from the customer’s point of view, a strong identity creates a sense of belonging and reliability.
·         Staying power: Control over your identity will allow you to respond quickly and effectively to changes, thus ensuring the immortality of your organization.
·         Savings: a well-designed early identity will save you lots of money! No need to constantly reinvent graphics, your identity is well-established and solid.

·         Basically, corporate and brand identities are an expression and reflection of an organization’s culture, character, personality, and its products and services – inspiring trust with consumers, employees, suppliers, partners and investors. In the middle of the 20th century, the development of visual identity systems became mainstay in almost all branding initiatives. Some examples that come quickly to mind are iconic brands that have stood the test of time – Coca-Cola, IBM, Mercedes, Ford, Levis and McDonald’s.
·         In the 21st century, if the vision for a brand is not centered in a rich emotional connection with customers, and the visual identity not well-defined, then the brand may be visible, but it will lack personality. And a brand without personality is a brand without a soul. And although a visual identity is a small component of the overall brand expression, it remains the first connection made with the consumer’s mind.
·         Strong corporate branding is essential because it subconsciously shapes consumers’ feelings about an organization and its services or products. From the moment consumers interact with the identity, their feelings about an organization’s service or product are subconsciously reinforced. Often, these feelings last a consumer’s life-time.

Example: McDonalds 



One of the reasons McDonald’s is so successful is its highly recognizable brand identity. If you go to a McDonald’s outlet in any part of the world, they will all look relatively similar, the menus look similar, the food will be of the same quality and taste the same – and one might even run into their mascot, Ronald McDonald. This brand consistency is one of the reasons why McDonald’s is one of the all-time biggest brands.

Process of creation of VBI


Phase 1: Research, Vision & Design Brief


This phase should be as thorough as needed — depending on the depth of research and size of the company. It's the most crucial part of the overall process, and should result in a design brief that guides the rest of the project.
Below is a list of foundational questions and key dynamics to explore and document through qualitative and quantitative methodologies. (Note: This is only a quick overview of the most complex part of this process.)
·         How is the brand perceived against competitors in the market for products and services you're looking to provide?
·         What is the positioning statement of your brand? Answer the what, how, to whom, where, why and when questions.
·         What is the heritage of your product type, and the origin(s) of it's ingredients and fabrication process?
·         Who is your audience? Are they digitally savvy? Where will your products/services have contact with them? How do you want that contact experience to make them feel, take action and think about your brand?
·         What values & beliefs should the brand have about the business and it's mission in the world? If the brand was a person, what would it's personality be? How would it look, act and talk?
·         What benefits do you want customers to associate with your brand? What is the vision of the brand that you want to create?
·         Other brand image concerns: market awareness, emotional associations, value to the consumer, brand perception vs. consumer behavior, changes desired in the brand-consumer relationship over time.

The Design Brief

It's important to have a design (or creative) brief if the brand identity project is bigger than one designer doing work for a small local business. A design brief should contain summaries from the research phase, such as: target audience(s), messaging objectives, values and mission of the brand, and the brand's products/services offering. It should also include budget, project schedule, file formats for delivery, and other practical needs.

Phase 2: Logo, Identity, & Guidelines


After the research phase is complete and a design brief has been created, it's time to start designing the logo and identity system.

The Logo

There are many ways to start designing a logo, but most often times you'll see designers begin by sketching out dozens if not hundreds of iterations on paper. The process of getting concepts down on paper and then iterating on those ideas can unlock new directions to explore and final solutions that you wouldn't have normally arrived at when starting on the computer. After selecting your best sketched concepts, you should start iterating on them digitally.
Here's a peak behind the curtain of a few logo concept sketches as they became final digital solutions:

Firefox Logo by Martijn Rijven of Bolt Graphic, art direction by Wolff Olins
Greenpeace Airplot Logo by Airside

The Identity System

The identity system usually starts after the logo is complete. The purpose of the identity system is to form a systematic visual language around the logo — one that compliments the design thinking of the logo and offers a family of useful, flexible elements that will help to design marketing and business collateral. Here are some examples:

Fortaleza 2020 by Guivillar
Handsome Coffee Roasters by Ptarmak

The Style Guidelines

The style guidelines contain and prescribe the logo usage rules, typeface system, color palette, layout guidelines, and more. They exist so that others can create design collateral and marketing materials that will have a cohesive look and voice.
Style guidelines have traditionally been produced as print and web-ready PDFs. They're the core of the identity design, and usually accompany the logo, templates, fonts and other resources packaged together to make designing for the brand easier. Style guidelines are in-depth rules about logo usage, styling, and layout, and are always interesting to browse through.
Here are a few style guidelines of popular brands: Skype (pdf, brand page), BestBuy (Euro Guidelines), BBC, Adobe, Apple, Google, and Walmart. Looking for more? Dig into this list by Logo Design Love.




Phase 3: Monitoring & Rebranding

Lastly, after a new brand identity has launched, it's important to monitor and care for it, as it's a living and breathing thing that interacts with your customers. Honestly, that's a loaded statement as there are many ways to properly care for a brand. Regardless, over time, if your target audience shifts, the market evolves, or the brand's products and services change, it may be time for a rebrand. The main challenge with rebranding is trying to maintain familiarity and consistency so that your customers will remember you.



5 key aspects of visual brand identity

If you want to make a lasting impression on your target audience, making the right decisions when it comes to visual brand identity is crucial. Here are the five most important visual brand elements that should be considered:

1. Choose the right brand name

Even though naming isn’t technically part of the visual design process of brand identity, the brand name should still be considered a visual element. A strong brand name shouldn’t just sound right and be easy to pronounce; it should look right too. Even if you hire a gifted design team, a poor brand name can eliminate the opportunity for a successful visual brand identity.

2. Create a consistent visual style

All of the brand elements should follow a consistent visual style throughout. If, for example, a decision is made to design a brand identity that is visually romantic and endearing, then this style should be applied to all visual elements. Exceptions can be made for advertising campaigns, but the overall brand identity should always be uniform. This is why visual style guides are always a vital deliverable as they help maintain consistency.

3. Develop a compelling logo

The logo is the flagship image of any brand. Logos can quickly speak volumes about your business, your mission and what services you offer. An enterprise without a logo has no chance of making an impact on its target audience. The logo is the most essential and valuable visual element of your brand, so keep this in mind when allocating your branding budget and hiring professionals.

4. Pay attention to color

Colors can play an integral role in brand recognition and brand loyalty. They influence our emotions and help us distinguish between competing brands. Having acknowledged this, considerable research should be carried out before deciding on a final brand color or palette. Cadbury’s, the UK based confectionery producer, considers their own brand color so important to their identity that they went as far as copyrighting their "Cadbury Purple," or Pantone 2685C as it is more commonly known.

5. Select appropriate typography


Typography concerns the style and appearance of any lettering or fonts used as part of your visual brand identity. These characteristics can have a significant influence over people’s purchasing decisions and help to further emphasize the message of your brand. Typeface and font choice can affect whether the right message is being communicated and these should conform to the overall visual brand style. Wrong choices can be disastrous, for example a playful font such as the ever-popular Comic Sans would not be suitable for a serious brand image.

How do companies test their VBI?

When we first began presenting our logo concepts to clients, the ensuing discussions often devolved into a subjective discussion of who liked blue better than green. This was not terribly helpful feedback, so we developed guidelines for our clients to ask themselves as they reviewed the options:
·         Is it legible? Is it easy to read and understand?
·         Is it impactful? Does it stand out and catch your eye?
·         Is it meaningful? Does it support your organizations goals and objectives?
·         Is it differentiated enough from your ‘competition’ and does it avoid obvious visual clichés? For example, a project we did recently for a community organization placed a lot of emphasis on ethnic diversity. When we examined the landscape of similar groups we discovered many logos that used multi-color hands – hand holding, overlapping hands, hands in circles. We decided to emphasize this group’s uniqueness by offering other design solutions.
·         Is it authentic? Does it feel genuine and appropriate for what you do, who who do it for and who you want to reach? If you offer services for the homeless, for example, you wouldn’t want your logo to look like one for a contemporary art museum.
·         Does it have enduring value? Will it stand the test of time, and look just as fresh in several years as it does now? Logo designs can fall into trendy traps. For instance, according to logolounge.com, did you know that “nested circles” and overlapping, transparent colors in logo designs are all the rage right now? (Check out this article for more on recent logo trends.)
·         Is it flexible? Will it work across different media, such as your website, business card, tote bag, PowerPoint slide, email newsletter…?
·         Will it work for you both in color and in black and white?

·         Do you need a tagline with it and if so, will it accommodate one?

London 2012 Olympics logo disaster


“The jagged emblem, based on the date 2012, comes in a series of shades of pink, blue, green and orange and will evolve in the run-up to the Games.”
It shows the numbers 2012 in a design aiming to appeal to today’s Internet generation. The chairman of London’s 2012 organizing committee, said:
“It is an invitation to take part and be involved.”
The identity was designed by Wolff Olins. Due to the fact that they were chosen as the designers more than a year ago, I’m left disappointed. The mascots are pretty scary, too (unsurprising after they were chosen from an open call for submissions).
When London unveiled its £400,000 2012 logo design, the masses were unimpressed.
Some claimed that it looked like "some sort of comical sex act between The Simpsons." Others opined that the logo resembled a swastika. On the flip-side, Iran threatened to boycott the Olympics since they believed the logo spelled out "Zion."

Pick your poison, but the logo seemed to be a resounding fail.







8 essential elements to a comprehensive brand identity

Does your company have a brand identity that is more than just a logo? While a logo is a good place to start, you should consider building your “visual position” to be something larger. Building a system for your brand allows you to meet the demands of different media, while still presenting a cohesive identity.
For example, website design only allows a limited number of font choices, but that doesn’t mean you shouldn’t have a corporate typeface for printed marketing materials. In fact the more elements you can establish as your basic look and feel will mean that variations from that scheme won’t make your brand identity disintegrate.
1.       Logo or wordmark. A logo is a graphic symbol, whereas a wordmark or logotype is just the words of your company or product name set in a specific, fixed way. These elements should be professionally designed and set.
2.       Different logo “lockups”. While your logo should always be rendered consistently, you will need variations based on placement and usage. For example, you may need color and black and white variations, you may need versions for horizontal and square applications. But they all should have the same essential qualities.
3.       Key colors. A corporate color palette is usually defined by the colors in a logo. Often these are one or two colors only, although some are more complex.
4.       Additional color palette options. In addition to the colors in your logo, what other colors complement them? This can be loosely defined such as: bright and bold, pastel, or cool colors. Or, they may handpicked from a color swatch book. These additional colors are often what really brings together (or makes a disconnect) from one point of contact to the next.
5.       Corporate typefaces. Choose just a handful of fonts to be used whenever there is printed materials. Make sure these are available on all the computers that will create these documents.
6.       Standard typographic treatments. Your typographic identity should include ways of handling key types of text, perhaps a consistent way of styling headlines or pull-out text. Work to make these similar from one application to the next. It may be the way you write your URLS, or the way you capitalize your headlines.
7.       Consistent style for images. You don’t need to use the same photos over and over again, but all imagery should have a consistent look and feel. Maybe the photos are brightly lit and the subject is looking right into the camera. Or, the photos have a subtle color palette and the people never look at the camera but are engaged in their activity. Photos could be close-ups, soft focus, or crisply detailed. You don’t need to use photos! You can use line art, illustrations or just charts and graphs. Whatever you choose, use a consistent style in all materials, whether printed or online.
8.       Have a full library of graphic elements. These are all the small details that really build a branding system. It could be a background texture, a line style treatment, a use of white space or color blocks. These are the areas where do-it-yourself-ers start to suffer, and where a professional graphic designer can pull together a cohesive look for you.
When you have a comprehensive and broadly built graphic identity, it creates a foundation for a rock solid brand identity.
The truth is, that once you start making things, your identity standards are going to be tested.

For example, item #5 (choose a corporate typeface) is not going to be fully applicable on your web site (unless you’re Ikea and choose Verdana for everything). But if you have seven other branding elements that are strongly apparent in the web design, the site will still be able to promote your recognizable brand. If on the other hand, those other graphics are not well-defined and well-used, each application you create dilutes rather than builds a comprehensive brand identity.

Sources

·         Leroux, K & Reich, J. Is your logo effective? Tips to evaluate your visual identity. 2011. (http://www.nonprofitmarketingguide.com/blog/2011/05/19/is-your-logo-effective-tips-to-evaluate-your-visual-identity/)
·         Brackett, E. 8 essential elements to a comprehensive brand identity. 2010. (http://www.visiblelogic.com/blog/2010/04/8-essential-elements-to-a-comprehensive-brand-identity/)
·         Lamson, G. Designing a brand identity. 2013. (https://creativemarket.com/blog/2013/07/23/designing-a-brand-identity)
·         Brand Finance. Visual Identity – Definition. 2015. (http://brandirectory.com/glossary/definition/visual_identity)
·         Landa, R. Visual identity & branding. 2006. (http://www.umas.hr/~icaljkus/ruta/chapter7.pdf)
·         Ridivi Consulting Knowledge Base. The importance of corporate identity. (http://knowledge.ridivi.com/the-importance-of-corporate-identity/850)
·         Hardy, G. 5 key aspects of visual brand identity. 2012. (https://www.waveapps.com/blog/visual-brand-identity-design/)
·         Airey, D. London 2012 Olympics logo disaster. 2007. (http://www.davidairey.com/london-2012-olympic-logo-disaster/)
·         Stampler, L. & Taube A. The 15 worst corporate logo fails. 2014. (http://www.businessinsider.com/the-15-worst-corporate-logo-fails-2014-1?op=1&IR=T)

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